911 Dispatcher Orders McGriddle During Emergency Call

It can be reassuring when you call 911, and the dispatcher is calmly going about their business.  But they CAN be TOO CALM about it.

A man in Chatham County, Georgia called 911 earlier this year, after his wife called him at work . . . saying that someone was snooping around their house, and banging on the doors and windows.

It was someone they knew, so he initially called the county’s non-emergency line, but no one picked up.  So he called 911 . . . and it took three calls and six minutes before someone answered.

He eventually got a dispatcher . . . but in the middle of the call, he heard the woman ordering a McGriddle from McDonald’s for breakfast.

The cops did eventually show up at the house, but by then the unwanted visitor was gone.

The man has since obtained audio of the call, and is asking officials to clean up their act.

For what it’s worth, someone from the county says something like this should “never happen.”  Still, county data shows that just last year, 24% of 911 calls were marked as abandoned, which is nearly one in four.

The breakfast-ordering dispatcher’s actions are, quote, “under review.”  But with the unanswered calls, the history of abandoned calls, and this person mixing work with a break . . . there’s probably a bigger office issue than just one person.

(WTOC)